Shaun 67

LV= are saying it proves the column and rack have been replaced before and refusing to repair the faulty steering after an accident. Thing is I have had the car from new and it's never, been in an accident or had these parts changed. The car is 6 years old and I haven't claimed on my insurance in that time and it's parst all it's MOTs

Does this writing mean anything, it's on my steering column and steering rack, LV= are saying it proves they have been changed before when I know they haven't as I have had my Mokka from new.