ALISON HARVEY

I'm debating getting something else fitted but not sure what functionality I'd lose

I've just tried the link just for the software update they sent me and it still says it's incompatible

If you ring Vauxhall customer service, ask to speak to connected services. Their not quite as hopeless as the ones that answer the phone!

I was afraid of that? Vauxhall have sent me a different download today, say it must be FAT32 usb but the download is to being to go on a FAT32 partitioned drive. You really couldn't make it up! Utterly useless

I've just spoken to Vauxhall. They say it's the same download even though publicity for the Crossland elite nav turbo says it's different. Not helpful at all

I am just wondering . . When I put my VIN number in to Vauxhall it lists my car as a Crossland X. It is in fact an elite nav turbo which after some research this evening I've discovered has a different unit. I'm wondering if this is the issue and whether to contact Vauxhall and see if they can amend my VIN number for this version?

Thanks

It's absurd. I have notified Vauxhall that I will be seeking compensation if I need a new unit. I followed their instructions to the letter

Mine now says software loading on demand. System has limited functionality. Stays on for about 40 minutes after doors locked and draining the battery

Not yet! Apparently needs a Vauxhall dealer. Can't get in till 11th April. It's absolutely naff!

Hi. Did you resolve this? I have the same problem

Hi, yesterday I followed all the instructions from my Vauxhall app to update my soft ware and sat nav. It was the download for my VIN number. Now the screen is stuck as in the attached picture and pressing nothing has helped!