Wet Belt Concern

[Gil]

Hi,

 

I thought I’d add my experience to the list.

 

My parents bought a Vauxhall Crossland 1.2 SE (71 plate) back in January from Vauxhall dealership.

 

10 months on and it has just had a service direct from dealership (on time). 23k miles on the clock.

 

The have flagged that the timing belt is torn and asked if I had full service history.

They investigated and said that one service (prior to our ownership) was late by 3 months and they couldn’t promise to fix the issue free of charge.

This implies that a full service is enough cover to quality for this known fault to be fixed at no cost?

 

What gets me is that they failed to inform my parents of this known wet belt issue upon purchase. Had I known about it I would have most certainly have told them to steer clear, with the knowledge that so many are having to pay out ££££ to get it sorted.

 

I’ve seen a document floating around the thread that mentions the known fault - does this apply to 2021 reg crossland? If so I will certainly be using it.

 

p.s two weeks ago the engine warning light came on saying ‘ engine fault, low oil pressure ‘ the instructions along the lines of stop driving the car.

Could this be linked to the belt issue perhaps?

 

The engine light disappeared upon restarting the engine…. I’ve gone 500 miles since with no issues other then than the clutch slipping on occasion? Or is this another belt?

 

To be clear, I’m awaiting an outcome from Vauxhall as to whether they will allow the belt to be changed for free as the missed service interval was due to a previous owner and not us.

 

im preparing myself for the worst …

 

All comments welcome.

 

Cheers

[Vauxhall Owners Club]

Any update on this situation yet?

Surprised that they will not honour a warranty issue as you bought it through a Vauxhall dealership so they are liable in my opinion.

[Gordon Coburn]

I have the 2019 model and only had 50k on the clock when the oil light came on. Car was serviced as per the service booklet.

Vauxhall where not interested when I contacted them about the wet belt issue. So I had to pay £1000 to have it changed. Get it replaced sooner rather than later. 

 

Good luck 

[Hope]

Hi Gill I would pursue it. We had the same issue bought our 2018 plate in Dec 2021 had wet belt problem . Paid for all repairs then got a recall letter. Fought them to get a refund as the fault was there's . Unfortunately we are still fighting as it needs a new engine and they have tried to get out of everything wrong with that engine. The wet belt disintegrating into the engine is the cause but they are coming up with everything trying to get out of it. 3 years we have had a car not fit for purpose and is back in the garage and we are again arguing the point. Really had enough. How can so many  people have the same problem yet they keep getting away with dinning people off.