Tailgate problem

[Richard Craig]

Hi all I'm new to this site so bear with me while I explain my problem, I have a 2013 insignia sports tourer that has decided to to lock me out of the boot,  now if I press the key fob button that supposed open the boot all I get is the indicators flash like they are supposed to do but the boot won't open I've checked the fuses they all look ok so is there another way to get it open. Any help is appreciated 

[AndyR]

Hi there Richard.

To manually open your boot, you need to climb in from the rear seats. Once you get in to the luggage area you need to look for a small hole near to the latch. By inserting a screwdriver into the hole, you can then release the boot. 

Apparently this is a common fault, and the release button will need to be replaced. 

I did a google search, and it came up with a couple of videos on YouTube that show you how to do all that I have described. 

Hope this helps, and you get it all sorted. 

Regards Andy 

[Phil1l]

Have had this issue and Andy is right, it's a known problem but an easy...ish fix.

You have to remove all the upper trim on the inside of the boot lid to allow access to the switch which sits inside of the external chrome strip. Water gets in from the seal of that strip and corrodes some of the wiring loom. If you feel competent enough, you can repair the loom but sometimes it is the actual switch. A new loom with the switch isn't expensive, but be careful when ordering, the hatchback version won't fit, I had to butcher that one!

I added a waterproof tape to the upper side of the switch when installing again and put more sealant around the chrome strip too, hopefully stops future leaks.

Good Luck.

Edited Sunday at 06:19 PM by Phil1l
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