ALISON HARVEY Posted March 4 Posted March 4 Hi, yesterday I followed all the instructions from my Vauxhall app to update my soft ware and sat nav. It was the download for my VIN number. Now the screen is stuck as in the attached picture and pressing nothing has helped! Quote
Jay21 Posted Tuesday at 09:25 PM Posted Tuesday at 09:25 PM Were you anle to fix this issue? I’mmhaving the same problem :( Quote
ALISON HARVEY Posted Tuesday at 09:31 PM Author Posted Tuesday at 09:31 PM Not yet! Apparently needs a Vauxhall dealer. Can't get in till 11th April. It's absolutely naff! Quote
ALISON HARVEY Posted Tuesday at 09:33 PM Author Posted Tuesday at 09:33 PM Mine now says software loading on demand. System has limited functionality. Stays on for about 40 minutes after doors locked and draining the battery Quote
Jay21 Posted 5 hours ago Posted 5 hours ago Thank you for your response. I'm sorry to hear about the situation. I reached out to customer service via the online form, and they provided me with a direct link, but unfortunately, that didn’t work either. I even purchased a new USB stick and formatted it as instructed in their email. Additionally, I tried unplugging the battery, as suggested by some others user. It seems I may need to schedule an appointment with a dealer as well Quote
ALISON HARVEY Posted 5 hours ago Author Posted 5 hours ago It's absurd. I have notified Vauxhall that I will be seeking compensation if I need a new unit. I followed their instructions to the letter Quote
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